Your personal information
Personal information held by us may include your name, address, phone numbers, email addresses, credit card details, your Webzone username and password, and the services you have with us. We only request the minimum information required to establish a service for you.
Other information may be requested, and it is your right not to provide this. By not providing it, it may limit the service we can offer to you.
Our collection process
We collect personal information directly from you when you provide the information by phone, in person, or when you submit your personal details through our website. We also may collect the information via our dealers.
How we use the information
Your personal information may be used to;
• provide a service to you,
• establish and manage your services,
and this includes the forwarding of information to debt collection agencies,
• inform you of further opportunities,
• respond to law enforcement inquiries,
• improve our systems and services.
You can access this information
Subject to some exceptions allowed by law, you have a right to access your personal information. If you would like to do so, please let us know. You will be required to put your request in writing for security reasons, and we will charge a fee for searching for and providing access to your information.
Accuracy of the information
It is your responsibility to ensure this information is both current and accurate, and does not impede the service we provide to you. You can assist us by letting us know if there are any errors and keeping us up-to-date with changes to your personal information.
We are committed to providing you with the highest levels of service which includes protecting your privacy.